Privacy Policy

How we collect, use, and protect your information.

Last updated: January 1, 2025

Motivation ROCKS ("we," "our," or "us") operates the website realmotivationrocks.com. This Privacy Policy describes what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly when you:

  • Place an order (name, email address, shipping address, payment information)
  • Contact us through our contact form or by email
  • Request a corporate or bulk order quote
  • Take our rock quiz

We also collect limited technical information automatically when you visit our site, including your browser type, pages visited, and time spent on pages. This is collected via Google Analytics and is anonymized — we cannot identify you personally from this data.

How We Use Your Information

  • To fulfill your order — we use your name, address, and email to process and ship your order and send order confirmations.
  • To respond to inquiries — if you contact us, we use your email and message to reply.
  • To improve our website — aggregated analytics data helps us understand which pages and products people find most useful.
  • To send order updates — we may send transactional emails about your order status. We do not send marketing emails unless you opt in.

Payment Information

All payments are processed by Shopify's secure checkout. We do not store your credit card number or full payment details on our servers. Shopify handles all payment processing and is PCI-DSS compliant.

Sharing Your Information

We do not sell your personal information. We share information only as needed to operate our business:

  • Shopify — our e-commerce platform processes orders and payments
  • Shipping carriers — we share your name and address with carriers (USPS, UPS, FedEx) to deliver your order
  • Google Analytics — anonymized usage data to understand site performance

We do not share your information with advertisers, data brokers, or any other third parties.

Cookies

Our website uses cookies to remember items in your cart and to collect anonymized analytics data via Google Analytics. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings, though some features (like the cart) may not function correctly.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request that we correct or delete your data
  • Opt out of any future communications

To exercise any of these rights, email us at hello@realmotivationrocks.com.

Data Retention

We retain order information for up to 7 years as required for tax and accounting purposes. Contact form submissions are retained for up to 2 years. You may request deletion of your data at any time, subject to legal retention requirements.

Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, email us at hello@realmotivationrocks.com or use our contact form.